Reactive catering engineers when downtime isn't an option
Equipment down? Call 01225 791848 to speak to a real engineer. Stocked vans and regional coverage across England & Wales — support assessed when you call.
When a combi oven trips on a Friday evening or a dishwasher floods at breakfast service, you need a clear route to report the fault and discuss the available support. Call 01225 791848 with the equipment details and any error codes.
Response times, attendance, availability, and any repair outcome depend on location, engineer availability, equipment, and parts.
Built for multi-site operators
Emergency Repair Support
- Phone triage with a real engineer
- Support assessed when you call
- Regional engineers across England & Wales
- Scheduling and availability assessed when you call
Stocked Vans & Repair Support
- Common consumables, seals, contactors carried
- Direct trade access to OEM parts
- Common parts carried to support diagnosis and repair
- Loan equipment available for critical assets
Multi-Site Coordination
- Named account coordinator
- Single phone number for every site
- PO and reference matching at intake
- Real-time job status updates
Equipment We Cover
- Combi & convection ovens (Rational, Unox)
- Fryers, grills & broilers (Frymaster, Nieco)
- Dishwashers & glass-washers (Meiko, Winterhalter)
- Holding cabinets, prep & gas-fired appliances
Compliance During Reactive Visits
- Gas Safe certified engineers on gas faults
- NICEIC approved on electrical faults
- Test certificates issued where required
- Complete photo + report on every job
Transparent Pricing
- Fixed call-out rates published
- Approved-cost ceiling before parts ordered
- Itemised invoicing per job
- Monthly consolidated billing for contracts
The trusted partner for national operators
Our engineers are employed, not freelance — you get the same trained team every time.
Stocked vans and direct OEM parts access support diagnosis and repair.
Gas Safe and NICEIC under one roof — gas, electrical and equipment faults all handled by one company.
Track record across QSR, hotel, airport and motorway services kitchens — we know the brands and the pace.
Engineers across England & Wales
Whether you have one site or two hundred, we mobilise from regional hubs to support coverage and manage travel efficiently.
See full coverage mapReactive Catering Engineers — your questions answered
Ready to talk to an engineer?
Contact us to discuss your sites, service requirements, and available next steps.
