Privacy Policy
Last updated: 13 May 2025
Introduction
Welcome to HK Engineering Ltd's Privacy Policy. This policy explains how we collect, use, and protect your personal information when you use our website or services. We respect your privacy and are committed to protecting your personal data.
Who We Are
HK Engineering Ltd is a commercial catering equipment and electrical services company based in Bath, England. We provide services throughout England and Wales.
Company Registration Number: 14548676
Address: Crown Chambers, 7 Market Place, Melksham, SN12 6ES
Email: info@hkengineeringltd.co.uk
Phone: 01225 791848
Information We Collect
We may collect, use, store and transfer different kinds of personal data about you, including:
- Identity Data - includes name, company name, job title
- Contact Data - includes business address, email address and telephone numbers
- Technical Data - includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website
- Usage Data - includes information about how you use our website and services
How We Collect Your Data
We collect data through different methods including:
- Direct interactions - when you contact us through our website forms, by email, phone, or in person
- Automated technologies - as you interact with our website, we may automatically collect Technical Data using cookies and other similar technologies
- Third parties - we may receive information about you from various third parties such as analytics providers and service providers
How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer
- To process and deliver your service
- To manage our relationship with you
- To improve our website, products/services, marketing, or customer relationships
- To recommend products or services that may be of interest to you
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:
- The right to request access to your personal data
- The right to request correction of your personal data
- The right to request erasure of your personal data
- The right to object to processing of your personal data
- The right to request restriction of processing your personal data
- The right to request transfer of your personal data
- The right to withdraw consent
If you wish to exercise any of these rights, please contact us at info@hkengineeringltd.co.uk.
Cookies Policy
Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site.
What are cookies?
Cookies are small text files that are placed on your computer or mobile device when you browse websites. They are widely used to make websites work more efficiently and provide information to the website owners.
How we use cookies
We use cookies for the following purposes:
- Essential cookies: These are necessary for the website to function properly. They enable core functionality such as security, network management, and account access.
- Analytics cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Functionality cookies: These enable the website to provide enhanced functionality and personalisation.
- Marketing cookies: These are used to track visitors across websites to enable us to display relevant advertisements.
Types of cookies we use
- Session cookies: These are temporary cookies that expire when you close your browser.
- Persistent cookies: These remain on your device until they expire or you delete them.
Managing cookies
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the 'Options' or 'Preferences' menu of your browser. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.
Please note that if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
Third-Party Links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
Changes to Our Privacy Policy
We keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on 13 May 2025.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: info@hkengineeringltd.co.uk
Phone: 01225 791848
Post: Crown Chambers, 7 Market Place, Melksham, SN12 6ES
